OpenAI’s popular AI chatbot ChatGPT was facing significant disruptions as of Tuesday morning — leaving hundreds of millions of users in limbo.
The tech unicorn said on its web site that it was experiencing technical difficulties with ChatGPT as well as its other offerings such as the Sora video generating tool.
Social media users said that the service had been down for hours.
OpenAI is reporting elevated error rates and latency, severely impacting message streams and usability for countless individuals who rely on the platform daily.
An official status page from OpenAI confirms the ongoing incident, stating, “We’re currently experiencing issues” across APIs, ChatGPT and Sora.
Specifically, “elevated error rates on Sora” have been under investigation for two hours, while broader “elevated error rates and latency across the listed services” (APIs, ChatGPT, Sora) have been ongoing for five hours as of 8 a.m. Eastern time.
Richard Pathray took to X and humorously captured the user experience, writing: “When @ChatGPT is so overworked it can’t even finish your message… Today, many users (myself included) are facing errors in the message stream. Is @OpenAI having a burnout day?”
The outage has also drawn attention from tech figures like software engineer Gergely Orosz, who noted broader issues.
“What is happening right now? ChatGPT/OpenAI outage for 3 hours. Heroku down for 4 hours (even their status page is down!) NVIDIA dev docs as well (runs on Heroku). Pipedrive (CRM) issues for 4 hours. What else is down… and are these connected? Something started 4 hours ago…”